Our Reviews on Google
If you are pleased with the service you receive from Luke's Auto Service, please leave us a review on Facebook or Google.
Read what some of our customers have said about Luke's Auto Service:
Friendly and Helpful
Friendly and helpful. I needed a hitch installed on very short notice and they were able to accommodate me.
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Good Local People
My entire life I only went to my uncle for anything car related because I trusted him and knew he was trying to help me the best he could. When I moved to Verona I tried pep boys and when I came across Luke’s- I had no reason to continue looking. The family touch my uncle provided me is now what I am able to depend on through Luke’s. They are good local people who deserve your business.
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“Great Family Owned Business”
“These Guys Are Awesome”
These guys are awesome. Was visiting from out of town and had a coolant leak that disabled my bmw. They knew I needed to get back on the road so they ordered the parts and had me back on the road in one day.
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“Highly Recommend This Shop”
My wife and I always brought our cars (2013 Infiniti G37X and 2016 Subaru Forrester ) to dealers or Firestone. After reading a few reviews about Luke’s Auto Service – and knowing they’re local to us here in Verona. We decided to bring our cars to Brad to repair. He quickly diagnosed the suspension issues on the Forrester and communicated the problems promptly… No “up selling repairs”…. Showed us the worn suspension bits. Did a great total brake ( calipers, rotors , pads etc on Infiniti and alignments on both cars. Brad is a consummate pro….Laura is wonderful too…Highly recommend this shop !
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“Honest Price for Excellent Service”
“Very Nice and Friendly”
I went there today for an inspection and they are very nice and friendly I’m glad I found them and will go to them for any future needs for my car. Thank you for the great service today!
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“Very quick, in and out in less than 15 min”
“Quality Service at a Reasonable Price”
“Best Mechanic and Service Around”
“Friendly Knowledgeable Trustworthy Mechanic”
Trust Luke’s for Honest, Quality Repairs.
A Reliable and Honest and Courteous Family Business”
“Experienced and Trustworthy”
“Very Happy with the Service and the Prices.
Best Mechanic Around….and Honest.”
Great Service. Honest Assessments.”
“Friendly and Fast at a Reasonable Price.”
“I look forward to the next time I service my vehicle at Luke’s Auto”
Approachable staff and awesome service make longtime customers. I look forward to the next time I service my vehicle at Luke’s Auto.
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“I had a fantastic inspection experience”
I had a fantastic inspection experience. Highly recommend Luke’s!
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“Excellent diagnostic and repairs”
Excellent diagnostic and repairs. These guys are clean, precise and efficient. Always a pleasure to deal with Luke’s. I have been taking our vehicles there for YEARS!
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“Very reliable and honest”
Always a positive experience here, Brad is great. When you come here the problem gets fixed correctly the first time. Very reliable and honest.
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“Our go-to mechanic”
Luke’s has been wonderful for us and is our go-to mechanic at this point. They’ve helped us with all of our maintenance and occasional repairs over the past few years, and their pricing is excellent. They frequently can handle same-day pick-up if you call ahead, and always hit their delivery dates. Thank you Luke’s team!
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“Staff is great, the service excellent”
I have been a happy customer of Luke’s for almost 20 years! His staff is great, the service excellent and it’s a great comfort to know he is there for his customers.
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“We can’t say enough good things about Luke’s”
We use Luke’s for all our repair and service needs. They even perform service on my wife’s vintage 1957 Bel Air. Everyone connected with Lukes is courteous and professional. Brad does amazing work and he always takes time to explain what service your vehicle needs when you drop it off and also what work he did when you pick it up. The prices are always competitive and your vehicle is always ready when promised. We can’t say enough good things about Luke’s.
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“It’s my place to go for any of my car repairs”
I have had two experiences in recent months with Luke’s Auto. In both my experiences, Brad explained to me what could be the problem. After checking took care of the problem. In fact, for one of them did not even charge. It’s total honesty about Brad that I very much appreciate. There is no trying to push and sell anything to someone like me who has no clue about the cars. Laura is just as pleasant. It’s my place to go for any of my car repairs. I appreciate the honesty and explanations!!
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“Glad I’ve found a reliable auto shop in my neighborhood”
My car was having a check engine and brake issues. I brought it to Luke’s and Brad did an excellent job of resolving the issues. The new brake is a lot more responsive and braking faster. Glad I’ve found a reliable auto shop in my neighborhood. Highly recommended!
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“Simply the best”
Luke’s is simply the best! Brad, the owner is honest, knowledgeable and sincere as well as a great guy. Luke’s will never try to offer a service or maintenance your vehicle does not require or need. I have been a loyal customer for over 30 years and my parents longer than that. I would never take my car anywhere else. Whether you are just bringing your vehicle for routine maintenance or you need Luke’s to trouble-shoot a problem you won’t be disappointed with the service!
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“The best of the best”
I highly recommend these guys. They are the best of the best. Their work is exceptional and their car service is always finished on time or early. I won’t ever visit any dealer as long as they are in the business.
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“Highly recommend”
Amazing experience at Luke’s Auto Service. They were quickly able to get my car in to fix a hose. It was finished when they said it would be. The price for the service was very fair. I highly recommend this service station.
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“The customer service here is exceptional”
I just moved to Verona and needed a good mechanic. My CRV had been making strange noises and I had taken my car to another shop where it was misdiagnosed. I was having a hard time getting my car to a shop as I am responsible for picking up my grandchildren from school. I called Luke’s and spoke to Laura. She helped me schedule an appointment and get my car back quickly. She also helped me with transportation so I could pick up my car. Brad found the problem and fixed it easily and very inexpensively. I felt that Brad was very trustworthy in addition to being a great mechanic. The customer service here is exceptional. This is the only place I will be taking my car from now on!
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“Knowledgable and personable”
I just stopped by and spoke with Brad regarding my Honda, he was knowledgable and personable, fixed my doors and reasonable cost. Laura lovely as well. Great experience!
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“The service was excellent”
This is my first time at Luke’s Auto, I brought my son’s car for repair. The service was excellent, they explained the problem to me and fixed the issue completely. I highly recommend Luke’s Auto.
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“Dependable, knowledgeable, skilled, reasonable”
We LOVE Luke’s Auto! We have a large family with 3 driving children and we take all 5 cars to Brad. He is as honest as a summer day is long! Dependable, knowledgeable, skilled, reasonable. Not only do we go to him to repair and maintain our cars, but he is always happy to help us by sharing his knowledge when it comes time to replace a car. We have been using Luke’s Auto for almost 10 years now. It gives us a tremendous peace of mind to send our children out into the world in cars that have Brad’s stamp of approval.
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“Great service and very kind”
I brought my car over and Luke’s Auto service fixed the issue right away. They had a lot of cars to work on before mines and there was a snow storm yesterday. Still, my car was ready before I expected it to be and I’m very happy to be driving again. Great service and very kind. I will never go to another mechanic unless I have to lol thank you Luke’s Auto !!
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“Extremely polite, knowledgable and helpful”
I needed some quick repairs made to my 2017 Jeep Wrangler. I haven’t had to use a mechanic in years so I was a bit apprehensive. From the time I walked in until the time I picked up my vehicle, I was made to feel very comfortable as the staff was extremely polite, knowledgable and helpful. The repairs were made in a timely manner and everything was explained to me in fact, the broken part was shown to me when I went back to pick-up my vehicle. Extremely competent and professional company. I will definitely return if the unfortunate need comes up that I require a mechanic. HIGHLY RECOMMENDED!!
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“Definitely recommend”
Great service. Friendly staff. Will come back next time I need my car serviced. Definitely recommend!
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“Good winterizing care”
Thank you for good winterizing care of my old pickup…it’s running beautifully…Bravo
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“I will be using you for my future work and gladly recommend it”
You guys really saved me yesterday! The winter tires installed on my vehicle as to the Essex County November Snowpocageddon began. I had a last-minute request and I’m so grateful. I credit you with getting me home with my daughter before everything out there turned to crap! I’m so happy to have found this 3 generation, family-owned, husband and wife run business. I will be using you for my future work and gladly recommend it.
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“Really happy with the work”
Brad is a superior mechanic and really nice guy! Laura is always pleasant and helpful. We have all our cars serviced here and are really happy with the work. Brad recently prepared our 2010 Honda CRV for a cross country drive to Texas and we had confidence and peace of mind that the car wouldn’t have any issues- and it didn’t! Thanks, Brad!
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“I can’t say enough good things about them”
Luke’s is AMAZING! They are professional, efficient, kind and fair. We are thrilled to have found them and while we hope to never need an auto repair shop, we are truly thankful they are in our neighborhood. I can’t say enough good things about them!
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“We’ll be coming back”
I really appreciated Brad listening to me (despite my having no clue what I was talking about) and the video I recorded of the noise. He gave us many cost options and even explained what to look out for in the future. The thank you card Luke’s sent afterward was very sweet! We’ll be coming back, hopefully not too soon!
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“I will be returning to Luke’s for my future car servicing needs”
My auto repair shop was sold and I needed to find a new shop to have my car serviced. Luke’s Auto Repair was recommended and I scheduled an appointment when my engine light came on. I was able to schedule an appointment quickly and the problem was less horrific than I had anticipated. Brad patiently explained what was wrong and what needed to be done. He was friendly and I trusted him immediately. I will be returning to Luke’s for my future car servicing needs. I definitely recommend Luke’s Auto.
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“Good prices, high-quality parts, and great people”
Bought my first car a couple of months ago. It needed some work and I chose Luke’s. The service was great. Good prices, high-quality parts, and great people. Work was finished on my car less than 24 hours later! I plan on using Lukes as my auto shop for now on.
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“Highly recommended”
Luke’s Auto is one of the best auto repair shops I have been to, Brad is a great guy, we are so glad to find such a friendly auto repair shop in Verona. Highly recommended.
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“Couldn’t be happier with the services”
I’ve been a customer of Luke Auto for 5+ years and I couldn’t be happier with the services I’ve received. Brad is great at what he does and everyone here is super pleasant and great to work with. Words cannot express how great I think this place is. Don’t take your car anywhere else!
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“A+ service”
Excellent! I have been using Luke’s for over 40 years! They are reliable, accommodating and reasonably priced. I couldn’t recommend a better place to get A+ service!
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“Provides great service”
Luke’s auto provides a great service. Completely trustworthy staff. I recently got my timing belt done here. Worth every penny.
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“Never fails to show professionalism”
There are very few places I recommend to anyone in the vicinity who happens to ask. My grocery store? Restaurants? My local bank? What’s on offer there might only suit certain tastes. Luke’s Auto Service and my dentist are the only two institutions I’ll recommend to family, friends, co-workers and any passerby that wants to listen. I’ve been coming to Luke’s since I was in high school with my first car and my parents were for many years prior. And there’s a reason for that! Brad’s work is honest – there’s no line of nonsense or salesmanship but skilled labor and a willingness to break everything down for the customer in laymen’s terms when you come in, whether it’s for routine maintenance for the service of your vehicle or a major operation to keep it running. This place is a throwback and something sorely needed in an age where all you can look forward to in many of the corporate auto repair chains is a corporate script without the personal touch, accounting for your situation and extra mile (auto pun intended!) you’ll receive from Brad. I have an old Toyota Camry I’ve driven cross-country many a time and back and Brad, even when swamped with business and despite me being a repeat customer, never fails to show professionalism and usually lend me sound advice along the way. At the lot, you can see old station wagons, luxury cars, the average sedan, trucks and everything else under the sun being worked on. If you had children you’d want to leave them in good hands and as someone who lives life on the road, many of us feel almost as strongly about our cars. Drop into Brad’s and turn a chore into something where you can at least breathe a sigh of relief it’s being handled with the intelligence, expertise and veteran status of the team here that has seen it all!
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“Your car will be in good hands”
I wouldn’t even consider taking my car anywhere else. Luke’s is simply the best. My parents have been taking their vehicles there since the 1970s. Brad is one of the most trustworthy people I have ever met, your car will be in good hands! Like their motto says:” Don’t cuss, call us.”
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“Friendly atmosphere”
The most important thing I want when dealing with any company or service is honesty and a comfortable atmosphere. In looking for a new mechanic, about a year ago, I found Luke’s Auto in Verona. I walked in to explain my problem and was greeted by Brad, the owner, even though he seemed busy he took time to discuss my situation and I made an appointment for a few days later and my car was fixed. The repairs were not what impressed me. It was the way Brad took the time to explain the repairs and the friendly atmosphere that Brad and Laura have created at Lukes. I truly appreciate the customer service they have given to me and would recommend my new mechanic to anyone. And, by the way, they do great work.
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“Great shop with great people”
I’ve been bringing my Jeep wrangler here for 8+ years. Great shop with great people!
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“So helpful, knowledgeable, and good prices”
So helpful, knowledgeable, and good prices!
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“I have been trusting Luke’s Auto for years now”
Brad is the most reliable mechanic around! I have been trusting Luke’s Auto for years now! 10/10 would recommend, would never go to another mechanic!
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“I highly recommend them”
Luke’s Auto is the BEST! The mechanics are top-notch and the customer service is very personal! I highly recommend them!
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“I trust them completely”
I have been going to Luke’s for years. They do a great job and I trust them completely.
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“Always approaches repairs fairly and honestly”
Brad has serviced my family’s cars for years and always approaches repairs fairly and honestly. I will continue going to him for as long as we can!
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“The most reliable experience”
I have been a customer of Luke’s Auto Service for over 30 years through several generations of staff. It has been the most reliable experience…When you take your car there you can be assured you are getting the best service for your automobiles…
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“I would confidently recommend Luke’s”
It is such a relief when you find a reliable, trustworthy and competent mechanic/service station. Luke’s Auto Service is just that. A locally owned family business that you can count on. It is so hard nowadays to find someone you can trust, be it a mechanic, contractor, plumber, you name it. So when you do, you support them and spread the word. I have been bringing our minivan to Lukes for over 8 years and have always been satisfied. Whether it is for an oil change or major work, I always go to Lukes. In my opinion, prices are in line with the quality of work. You get what you pay for. Also good to know is that Lukes is a drop off service station. You are not waiting for your car to be worked on as there is no “waiting room”. I would confidently recommend Luke’s for all your automotive needs.
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